📄 Terms & Conditions

Store Policy – LightFrame

Welcome to LightFrame. By placing an order with us, you agree to the following terms and conditions. Please read them carefully before making a purchase.


🛍️ Orders & Customization

Most of our products are custom-made and prepared specifically for each customer. Please review all order details carefully before confirming your purchase.

Once production has started, modifications or changes may not be possible.


💳 Pricing & Payments

  • All prices displayed on our website or social platforms are final unless stated otherwise.
  • Full payment is required before an order is processed.
  • Prices may change at any time without prior notice.

✅ Order Confirmation

After placing your order, you will receive a confirmation email or message containing your order details.

If you notice any errors, please contact us immediately. Delayed reporting may limit our ability to make corrections.


🚚 Shipping & Delivery

We aim to dispatch all orders within the promised timeframe. Delivery times may vary depending on:

  • Location
  • Courier services
  • Weather or unforeseen circumstances

While we work hard to ensure timely delivery, delays caused by shipping partners or external factors are beyond our control.


🔄 Returns & Refunds

Due to the customized nature of our products, returns and refunds are generally not accepted.

However, if you receive:

  • A damaged item
  • An incorrect product

Please contact us within 48 hours of delivery with clear photos or videos for review. We will assess each case fairly and provide appropriate support.


❌ Cancellations

Orders can only be canceled before production begins.

Once an order is in production or has been dispatched, cancellation requests will not be accepted.


🎨 Product Appearance

Minor variations in:

  • Color
  • Brightness
  • Finish

may occur due to screen settings, lighting conditions, or material differences. These are normal and not considered defects.


⚠️ Liability

LightFrame is not responsible for any damage caused by:

  • Improper handling
  • Misuse
  • Unauthorized modifications after delivery

Please use products carefully and as intended.


©️ Intellectual Property

All LightFrame designs, images, logos, and content are protected intellectual property.

Copying, reproducing, or using any content without written permission is strictly prohibited.


🔄 Changes To These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Any changes become effective immediately once published.


📞 Contact Us

For any questions regarding these Terms & Conditions, feel free to contact us:

📧 Email: lightframinfo@gmail.com
📱 WhatsApp: +91 7250701505

Thank you for choosing LightFrame