🔒 Privacy Policy

Last Updated: February 6, 2026

Welcome to Lightfram.
Your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website, products, and services.

By accessing or using our services, you agree to the practices described in this Privacy Policy.

🏢 Who We Are

Lightfram operates this store and website, including all related products, tools, and services to provide customers with a seamless shopping experience.

Our store is powered by Shopify, which helps us manage and operate our services securely and efficiently.

📌 Information We Collect

We may collect the following types of personal information depending on how you interact with our services.

👤 Personal Details

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address

💳 Payment Information

  • Credit/debit card details
  • Payment confirmations
  • Transaction history
  • Financial account information

🔐 Account Information

  • Username
  • Password
  • Security questions
  • Preferences & settings

🛒 Shopping & Activity Information

  • Products viewed or purchased
  • Wishlist items
  • Cart activity
  • Returns, exchanges, or cancellations

💬 Communication Data

Information shared when:

  • Contacting customer support
  • Sending inquiries
  • Providing feedback

📱 Device & Usage Information

  • IP address
  • Browser type
  • Device information
  • Network connection
  • Website interaction data

📥 How We Collect Your Information

We collect information through several methods:

✅ Directly From You

When you:

  • Create an account
  • Place an order
  • Contact us
  • Subscribe to updates

⚙️ Automatically

Using:

  • Cookies
  • Tracking technologies
  • Website analytics tools

🤝 From Third Parties

Including:

  • Payment providers
  • Service partners
  • Marketing platforms
  • Shopify services

🎯 How We Use Your Information

We use your information to improve your experience and operate our business effectively.

🛍️ To Provide Our Services

We use your data to:

  • Process orders & payments
  • Deliver products
  • Manage your account
  • Handle returns & exchanges
  • Provide customer support

🎨 To Personalize Your Experience

We may:

  • Recommend products
  • Save preferences
  • Customize shopping experiences

📢 Marketing & Promotions

We may send:

  • Promotional emails
  • Special offers
  • Product updates
  • Advertising content

You can unsubscribe anytime.

🛡️ Security & Fraud Prevention

We use your data to:

  • Protect accounts
  • Detect fraud
  • Prevent illegal activity
  • Secure transactions

⚖️ Legal Compliance

Your information may be used to:

  • Comply with laws
  • Respond to legal requests
  • Enforce policies and terms

🤝 Sharing Your Information

We may share your information with trusted third parties when necessary.

🔧 Service Providers

Including:

  • Payment processors
  • Shipping companies
  • Cloud storage providers
  • Analytics providers
  • Customer support services

📈 Marketing Partners

To help deliver:

  • Personalized ads
  • Promotions
  • Marketing campaigns

🏢 Business Transfers

Your information may be transferred during:

  • Mergers
  • Acquisitions
  • Business restructuring

⚖️ Legal Requirements

We may disclose information if required by law or legal process.

🛒 Relationship With Shopify

Our store is hosted by Shopify.

Shopify may process personal information to:

  • Operate the store
  • Improve services
  • Support secure payments
  • Enable enhanced shopping features

To learn more, visit:
Shopify Privacy Policy

🍪 Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance
  • Remember your preferences
  • Analyze website traffic
  • Personalize content and ads

You can manage or disable cookies through your browser settings.

👶 Children's Privacy

Our services are not intended for children under the legal age in their jurisdiction.

We do not knowingly collect personal information from children.

If you believe a child has provided us with personal data, please contact us for removal.

🔐 Data Security

We take reasonable security measures to protect your information.

However:
⚠️ No online platform can guarantee 100% security.

We recommend:

  • Using strong passwords
  • Avoiding insecure networks
  • Protecting your account credentials

⏳ Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

🌍 International Data Transfers

Your information may be stored or processed outside your country.

When transferring data internationally, we use legally recognized safeguards to protect your information.

📋 Your Rights

Depending on your location, you may have the following rights:

✅ Right to Access

Request access to the personal data we hold about you.

🗑️ Right to Delete

Request deletion of your personal information.

✏️ Right to Correct

Request corrections to inaccurate information.

📦 Right to Data Portability

Request a copy of your data or transfer it to another provider.

📧 Right to Opt-Out

Unsubscribe from marketing emails anytime.

⚠️ Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

  • Their privacy practices
  • Their security policies
  • Their content or services

Please review their policies before sharing information.

📝 Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any updates will be posted on this page with a revised "Last Updated" date.

📞 Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

📧 Email: lightframinfo@gmail.com

📍 Address:
Mandar, Near Forest Gate
Mandar, Jharkhand – 835214
India

© 2026 Lightfram. All Rights Reserved.