📄 Terms & Conditions
Store Policy – LightFrame
Welcome to LightFrame. By placing an order with us, you agree to the following terms and conditions. Please read them carefully before making a purchase.
🛍️ Orders & Customization
Most of our products are custom-made and prepared specifically for each customer. Please review all order details carefully before confirming your purchase.
Once production has started, modifications or changes may not be possible.
💳 Pricing & Payments
- All prices displayed on our website or social platforms are final unless stated otherwise.
- Full payment is required before an order is processed.
- Prices may change at any time without prior notice.
✅ Order Confirmation
After placing your order, you will receive a confirmation email or message containing your order details.
If you notice any errors, please contact us immediately. Delayed reporting may limit our ability to make corrections.
🚚 Shipping & Delivery
We aim to dispatch all orders within the promised timeframe. Delivery times may vary depending on:
- Location
- Courier services
- Weather or unforeseen circumstances
While we work hard to ensure timely delivery, delays caused by shipping partners or external factors are beyond our control.
🔄 Returns & Refunds
Due to the customized nature of our products, returns and refunds are generally not accepted.
However, if you receive:
- A damaged item
- An incorrect product
Please contact us within 48 hours of delivery with clear photos or videos for review. We will assess each case fairly and provide appropriate support.
❌ Cancellations
Orders can only be canceled before production begins.
Once an order is in production or has been dispatched, cancellation requests will not be accepted.
🎨 Product Appearance
Minor variations in:
- Color
- Brightness
- Finish
may occur due to screen settings, lighting conditions, or material differences. These are normal and not considered defects.
⚠️ Liability
LightFrame is not responsible for any damage caused by:
- Improper handling
- Misuse
- Unauthorized modifications after delivery
Please use products carefully and as intended.
©️ Intellectual Property
All LightFrame designs, images, logos, and content are protected intellectual property.
Copying, reproducing, or using any content without written permission is strictly prohibited.
🔄 Changes To These Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Any changes become effective immediately once published.
📞 Contact Us
For any questions regarding these Terms & Conditions, feel free to contact us:
📧 Email: lightframinfo@gmail.com
📱 WhatsApp: +91 7250701505
Thank you for choosing LightFrame ✨