🚚 Shipping Policy

Thank you for shopping with LightFrame. We aim to provide a smooth and reliable delivery experience for every order.

📍 Shipping Locations

We currently ship across India.

At this time, international shipping is not available.

All orders are dispatched from our authorized fulfillment centers.

⏳ Order Processing Time

Orders are usually processed within 2–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

🚛 Shipping & Delivery Time

Estimated delivery timelines within India:

  • Express Shipping: 3–7 business days
  • Standard Shipping (COD Orders): 7–10 business days

Delivery times may vary depending on:

  • Location
  • Courier availability
  • Weather conditions
  • Unforeseen delays

💳 Shipping Charges

Shipping charges, if applicable, are calculated at checkout before payment.

Any free shipping offers or promotional shipping discounts will be clearly mentioned on our website or promotional materials.

📦 Order Tracking

Once your order is shipped, you will receive a tracking number via:

  • Email
  • SMS
  • WhatsApp (if available)

You can use the tracking details to monitor your shipment in real time.

⚠️ Shipping Delays

While we strive to deliver all orders on time, occasional delays may occur due to courier issues or circumstances beyond our control.

We appreciate your patience and understanding in such situations.

📝 Incorrect Address Information

Please ensure your shipping address and contact details are accurate before placing your order.

LightFrame is not responsible for:

  • Delivery delays
  • Failed deliveries
  • Lost packages

caused by incorrect or incomplete address information provided by the customer.

📦 Lost or Damaged Shipments

If your shipment is lost or arrives damaged, please contact us within 48 hours of delivery or expected delivery.

Our support team will investigate the issue and assist you with the best possible solution.

❌ Order Cancellation

Orders can only be canceled before they are shipped.

Once an order has been dispatched, cancellation requests will not be accepted.